@media (min-width: 721px) and (max-width: 950px) {
  .trust-card,
  .case-grid {
    grid-template-columns: repeat(3, 1fr);
  }

  .trust-card div + div {
    border-top: 0;
    border-left: 1px solid #ffffff25;
  }
}

.panel-help,
.explainer p {
  color: var(--muted);
}

.panel-help {
  margin: -7px 0 14px;
  font-size: 13px;
}

.explainer p {
  margin: 5px 0 0;
}

.field-help,
.calculated small {
  display: block;
  margin-top: 5px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

.deadline-card {
  border-left: 4px solid var(--green);
}

.deadline-card output {
  color: var(--green-dark);
  font-size: 16px;
}

.deadline-card.deadline-expired {
  border-left-color: var(--danger);
}

.deadline-card.deadline-expired output {
  color: var(--danger);
}

.upload {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  place-items: initial;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  text-align: left;
}

.upload input {
  position: absolute;
  inline-size: 1px;
  block-size: 1px;
  opacity: 0;
  pointer-events: none;
}

.upload-button {
  display: inline-grid;
  place-items: center;
  min-height: 40px;
  padding: 8px 12px;
  border-radius: 9px;
  background: var(--green);
  color: #fff !important;
  font-size: 13px;
  font-weight: 800 !important;
  line-height: 1.2;
}

.upload-copy strong,
.upload-copy small {
  display: block;
}

.upload-copy small {
  margin-top: 2px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 400;
  line-height: 1.3;
}

.upload-selection {
  margin: 5px 2px 0;
  overflow-wrap: anywhere;
  color: var(--muted);
  font-size: 12px;
}

.side-card > p {
  margin: 7px 0;
}

.side-card .side-note {
  margin-top: 12px;
  color: var(--muted);
  font-size: 12px;
}

.choice-field {
  min-width: 0;
  margin: 0;
  padding: 0;
  border: 0;
}

.choice-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.choice-grid.choice-count-3 {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.choice-grid .pill {
  min-width: 0;
  min-height: 48px;
  align-items: flex-start;
  border-radius: 10px;
  line-height: 1.3;
}

.choice-grid .pill input {
  flex: 0 0 auto;
  margin-top: 3px;
}

.remedy-help,
.refund-help {
  margin: -1px 0 9px;
}

.refund-panel {
  min-width: 0;
  margin: 2px 0 0;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fbfdfc;
}

.refund-panel[hidden],
.bank-fields[hidden] {
  display: none;
}

.bank-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 13px;
  padding-top: 13px;
  border-top: 1px solid var(--line);
}

.bank-warning {
  margin: -1px 0 0;
  color: var(--danger);
  font-size: 12px;
  font-weight: 700;
}

@media (min-width: 951px) {
  .hero {
    padding: 15px 0;
  }

  .hero-grid {
    gap: 20px;
  }

  .hero h1 {
    max-width: none;
    font-size: clamp(29px, 2.7vw, 35px);
  }

  .trust-card div {
    padding: 9px 12px;
  }

  .layout {
    gap: 20px;
    padding-block: 22px 44px;
  }

  .heading {
    margin-bottom: 12px;
  }

  .heading h2 {
    font-size: 23px;
  }

  .case-card {
    padding: 13px 14px;
  }

  .explainer {
    padding: 13px 17px;
  }

  .panel,
  .side-card,
  .content {
    padding: 17px;
    margin-bottom: 12px;
  }

  .panel h3 {
    margin-bottom: 11px;
  }

  .fields {
    gap: 12px;
  }
}

@media (max-width: 720px) {
  body {
    line-height: 1.4;
  }

  .shell {
    width: calc(100% - 16px);
  }

  .hero {
    padding: 12px 0;
  }

  .hero-grid {
    gap: 10px;
  }

  .eyebrow {
    margin-bottom: 2px;
    font-size: 10px;
  }

  .hero h1 {
    margin-bottom: 5px;
    font-size: clamp(23px, 7vw, 28px);
    line-height: 1.05;
  }

  .lead {
    font-size: 13px;
  }

  .trust-card {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    border-radius: 10px;
  }

  .trust-card div {
    min-width: 0;
    padding: 7px 8px;
  }

  .trust-card div + div {
    border-top: 0;
    border-left: 1px solid #ffffff25;
  }

  .trust-card strong {
    font-size: 12px;
    line-height: 1.2;
  }

  .trust-card span {
    margin-top: 2px;
    font-size: 10px;
    line-height: 1.2;
  }

  .layout {
    gap: 18px;
    padding-block: 16px 30px;
  }

  .heading {
    gap: 9px;
    margin-bottom: 10px;
  }

  .heading > span {
    width: 28px;
    height: 28px;
    font-size: 10px;
  }

  .heading h2 {
    margin-top: 2px;
    font-size: 20px;
  }

  .heading p {
    font-size: 12.5px;
  }

  .case-grid {
    grid-template-columns: 1fr;
    gap: 7px;
  }

  .case-card {
    grid-template-columns: 28px 1fr;
    gap: 2px 8px;
    padding: 10px 11px;
    border-radius: 12px;
  }

  .case-card b {
    width: 28px;
    height: 28px;
    border-radius: 8px;
    font-size: 12px;
  }

  .case-card strong {
    font-size: 14px;
  }

  .case-card span,
  .case-card small {
    font-size: 11.5px;
    line-height: 1.25;
  }

  .explainer {
    margin-top: 8px;
    padding: 11px 13px;
    border-radius: 12px;
    font-size: 12.5px;
  }

  .explainer p {
    margin-top: 3px;
  }

  .explainer ul {
    margin-top: 5px;
    padding-left: 17px;
  }

  .explainer li + li {
    margin-top: 3px;
  }

  .panel,
  .content,
  .side-card {
    margin-bottom: 10px;
    padding: 13px;
    border-radius: 13px;
  }

  .panel h3 {
    margin-bottom: 9px;
    font-size: 17px;
    line-height: 1.2;
  }

  .panel-help {
    margin: -4px 0 11px;
    font-size: 12px;
  }

  .field-help,
  .calculated small {
    font-size: 11px;
  }

  .deadline-card output {
    font-size: 14px;
  }

  .fields {
    gap: 10px;
  }

  label > span,
  legend {
    margin-bottom: 4px;
    font-size: 12.5px;
  }

  input:not([type=radio]):not([type=checkbox]):not([type=file]),
  select,
  textarea {
    padding: 10px;
    border-radius: 9px;
    font-size: 14px;
  }

  textarea {
    min-height: 82px;
  }

  .secondary,
  .primary {
    min-height: 44px;
  }

  .secondary {
    padding: 10px 12px;
  }

  .primary {
    padding: 11px 15px;
    font-size: 15px;
  }

  .status,
  .warning,
  .legal {
    font-size: 12px;
  }

  .pills {
    gap: 6px;
  }

  .choice-grid,
  .choice-grid.choice-count-3,
  .bank-fields {
    grid-template-columns: 1fr;
  }

  .pill {
    min-height: 40px;
    padding: 7px 10px;
    border-radius: 10px;
  }

  .check {
    gap: 8px;
  }

  .upload {
    gap: 8px;
    padding: 9px 10px;
  }

  .upload-button {
    min-height: 40px;
    padding: 7px 10px;
    font-size: 12px;
  }

  .upload-copy strong {
    font-size: 12px;
  }

  .upload-copy small,
  .upload-selection {
    font-size: 10.5px;
  }

  .process {
    grid-template-columns: 1fr;
    gap: 7px;
  }

  .process li {
    display: grid;
    grid-template-columns: 27px 1fr;
    gap: 1px 9px;
    padding: 10px;
  }

  .process b {
    grid-row: 1 / 3;
    width: 27px;
    height: 27px;
    margin-bottom: 0;
    font-size: 12px;
  }

  .process strong {
    font-size: 13px;
  }

  .process p {
    margin: 2px 0 0;
    font-size: 11.5px;
  }

  .faq summary {
    padding: 12px 1px;
    font-size: 13px;
  }

  .faq details p {
    margin-bottom: 13px;
    font-size: 12.5px;
  }
}

@media (max-width: 380px) {
  .trust-card span {
    font-size: 9px;
  }

  .case-card span {
    display: none;
  }
}
/* Customer status link shown after a successful request. */
.status-link{display:inline-block;margin-top:12px;padding:10px 14px;border-radius:9px;background:var(--green);color:#fff;font-weight:800;text-decoration:none}
.account-help{margin:-4px 0 14px;font-size:13px}.account-help a{color:var(--green);font-weight:800}

/* Verified-order guidance and multi-item return picker. */
.status{display:flex;align-items:center;justify-content:space-between;gap:12px}
.status:empty,.status[hidden]{display:none}
.status.is-success,.status.is-warning{padding:11px 12px;border-left:4px solid var(--green);border-radius:10px;background:var(--mint)}
.status.is-warning{border-left-color:#b7791f;background:#fff8e6;color:#704d12}
.status-jump{flex:0 0 auto;border:1px solid #7bad91;border-radius:8px;padding:7px 10px;background:#fff;color:var(--green-dark);font-size:12px;font-weight:800;cursor:pointer}
.verified-items{min-width:0}
.item-picker-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end}
.add-item{min-height:46px}
.item-picker-help{margin:7px 0 12px;color:var(--muted);font-size:12px}
.selected-items-wrap>strong{display:block;margin-bottom:7px}
.selected-items-list{display:grid;gap:8px}
.empty-item-list{margin:0;padding:11px 12px;border:1px dashed #aebfb5;border-radius:10px;color:var(--muted);font-size:13px}
.selected-item{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px;align-items:center;padding:11px 12px;border:1px solid var(--line);border-radius:11px;background:var(--bg)}
.selected-item-summary{min-width:0}
.selected-item-summary strong,.selected-item-summary small{display:block}
.selected-item-summary strong{overflow-wrap:anywhere}
.selected-item-summary small{margin-top:3px;color:var(--muted);font-size:11px}
.selected-item-controls{display:flex;align-items:end;gap:8px}
.selected-item-controls label>span{font-size:11px}
.selected-item-controls select{min-width:76px;padding:8px 9px}
.remove-item{min-height:39px;border:1px solid #dfb7b7;border-radius:8px;padding:8px 10px;background:#fff;color:var(--danger);font-weight:700;cursor:pointer}
.inline-error{margin:9px 0 0;color:var(--danger);font-size:13px;font-weight:700}

@media(max-width:800px){
  .selected-item{grid-template-columns:1fr}
  .selected-item-controls{justify-content:space-between}
}

@media(max-width:480px){
  .status{align-items:flex-start;flex-direction:column}
  .item-picker-row{grid-template-columns:1fr}
  .add-item{width:100%}
  .selected-item-controls{align-items:end}
  .remove-item{flex:1}
}